Shipping and Payment Terms

1. Scope

These terms and conditions apply to all orders placed through hansjochemsteim.com. By placing an order, the customer agrees to these terms.

2. Order Process

Orders can be placed online via hansjochemsteim.com. After submitting an order, the customer receives an automatic confirmation. A binding contract is only formed once we accept the order.

3. Prices and Payment

All prices include statutory VAT where applicable. Accepted payment methods include credit card, PayPal, and bank transfer. Payment is due immediately unless otherwise agreed.

4. Shipping

We process orders within the specified delivery times. Shipping costs depend on the destination and selected method. Delivery times are estimates and not guaranteed.

5. Retention of Title

Goods remain our property until full payment is received.

6. Warranty and Returns

Customers have the right to return defective goods within the statutory warranty period. Returns must be unused and in original packaging.

7. Data Privacy

Personal data is processed in accordance with applicable laws. Details can be found in our privacy policy on hansjochemsteim.com.

8. Final Provisions

German law applies. Any disputes shall be resolved in the competent courts.